Questions, answered straight

Pullman Motors is at Railway Arch, 115-117 Randall Rd, London SE11 5JR, in the railway arches between Vauxhall and Kennington, just off Albert Embankment. Vauxhall station is around an eight-minute walk away, with Lambeth North and Kennington stations each roughly 15 minutes on foot.

We are open Monday to Friday from 8:30am to 6pm and on Saturday from 8:30am to 1pm. We are closed on Sundays. Bank-holiday hours can vary, so please call 020 7735 5072 or check our Google Business Profile before travelling on a bank holiday.

We offer car servicing (interim and full), MOTs, tyre supply and fitting, puncture repairs and mechanical repairs such as brakes, clutches, suspension, exhausts and warning-light diagnosis. If your job is not on that list, call us on 020 7735 5072 and we will tell you straight whether we can help.

Book online using the booking form on this website, call 020 7735 5072, email contact@pullmanmotors.co.uk or send us a WhatsApp message. Give us your registration, the work you need and a preferred day. We confirm every booking by email and phone if anything needs changing.

It depends on your car's make, model, engine and what the job involves, so we quote individually rather than publish a one-size price that rarely fits. Send us your registration by phone, WhatsApp or the booking form and we will give you a clear price before any work starts.

Yes. We service and repair cars of all makes, from small city hatchbacks to family SUVs and premium saloons. If your car needs specialist dealer software or a part that is only available to main dealers, we will tell you at the start rather than part-way through the job.

No. We agree the work and the price with you before we start. If we find something else during the job – a worn brake pad or a split boot, for example – we stop, call you, explain what it is and what it costs, and only go ahead with your agreement.

No. Under UK competition rules you can have a car serviced by an independent garage without voiding the manufacturer warranty, provided the manufacturer's schedule is followed and the parts are of matching quality. We record every service in your service book or the manufacturer's digital record.

Enter your registration on the free GOV.UK 'Check MOT history' service to see your expiry date and past results. Cars need their first MOT three years after registration, then every year. You can be tested up to a month minus a day early and keep the same renewal date.

Yes. Tap the WhatsApp button on any page to send us a message with your registration and what you need. It is the easiest way to send a photo of a warning light or a damaged tyre. For anything urgent, calling 020 7735 5072 during opening hours is quickest.

Yes, and most customers do. Drop the car at the arch on Randall Road in the morning, walk to Vauxhall station for the Victoria line, trains or buses, and collect it after work. Tell us when you need it back when you book and we will plan around that.

Ask us first. We prefer to supply tyres ourselves so we can stand behind the whole job, but we can often fit customer-supplied tyres if they are new, the right size and load rating, and arranged in advance. Call 020 7735 5072 with the size and we will confirm.